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Hotel · Santiago · Santiago Metropolitan

Four Points By Sheraton Santiago

A 4-star stay in Providencia with a rooftop pool, on-site parking, and a location that puts you close to metro, parks, and dining.

  • Rooftop swimming pool
  • On-site private parking
  • Convenient Providencia location
8.5 Great 933 reviews Booking.com 8.5 · 933 reviews

About

Four Points By Sheraton Santiago

Four Points By Sheraton Santiago sits in the Providencia district, a short walk from metro access and close to the urban square Plaza Baquedano. The hotel offers a rooftop swimming pool, a fitness centre, and a private parking lot on site, along with a range of conveniences like a currency exchange, luggage storage, and 24-hour reception.

Rooms are designed for comfort with air conditioning, soundproofed windows, tea and coffee facilities, and flat-screen TVs. The hotel also features a restaurant, bar/lounge area, and in-room breakfast option. The property is smoke-free and does not allow pets.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Rooftop pool and on-site parking — Guests praise the pool and the convenience of parking on site, a rare find in the city.
  • Prime Providencia location — Close to metro, parks, restaurants, and shops, with easy access to Plaza Baquedano and the Japanese Garden.
  • Spotless and comfortable rooms — Rooms are described as clean, comfortable, and well-appointed, with amenities like a kettle, minibar, and writing desk.
  • Exceptional staff — Guests repeatedly note the friendly, helpful, and attentive service, from check-in to daily housekeeping.
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Worth weighing

4 to weigh
  • Compact rooms — Some guests found the rooms small, though they noted they were still adequate.
  • Limited restaurant — The on-site dining is described as limited, although the food quality is praised.
  • Pets not allowed — The hotel does not permit pets, which may be a drawback for travellers with animals.
  • Check-in window — Standard check-in starts at 15:00, which may not suit early arrivals, though express options are available.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Guest room 2 Double City view

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Executive King Suite City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

One-Bedroom Junior King Suite City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Guest room King City view

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Luggage storage
  • Currency exchange
  • Lift
  • No smoking on site

Dining

  • Restaurant
  • Bar/ Lounge area
  • Snack bar
  • In-room breakfast
  • Children's menu

Leisure

  • Rooftop swimming pool
  • Fitness centre
  • Leisure/ TV room

Room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Soundproofed rooms

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/ Ticket assistance
  • Business centre
  • Meeting/ Banquet facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 933 reviews

Guest-rated 8.5/10 from 933 reviews

Booking.com · 8.5 · 933 reviews
8.5Verified guest

“We had a great time exploring the local bars and markets, enjoying the lively atmosphere. The location was super convenient, and both rooms were comfortable and clean. The staff was friendly and helpful.”

8.5Verified guest

“The location was absolutely perfect and fantastic, not too far from Southover Grange Gardens. It took us 30 minutes to drive from the airport. The breakfast had a huge variety of tasty meals.”

8.5Verified guest

“The rooms are practical and neat, with a mountain view and a kettle. The staff is extremely helpful and attentive, making sure everything is tidy.”

8.5Verified guest

“Friendly staff made check-in easy.”

8.5Verified guest

“Loved the location, the room size, the bed, and the pillows.”

8.5Verified guest

“Excellent pool and parking on site. Perfect location just steps from the Japanese Garden.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Getting around: The hotel is close to a metro station, making it easy to explore Santiago. Plaza Baquedano is about 3 km away.

Nearby attractions: The Japanese Garden is within walking distance, and the river and park are also close by.

Santa Magdalena No. 111, Santiago, Santiago Metropolitan, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 03:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
127 rooms

06 — Questions

Frequently asked

Does the hotel have parking?

Yes, on-site private parking is available, and an electric vehicle charging station is also provided.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 03:00 to 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at the property.

Is there a swimming pool?

Yes, the hotel has a rooftop swimming pool.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available, and guests have mentioned a 30-minute drive from the airport.

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The bottom line

Four Points By Sheraton Santiago is a solid choice for travellers who want a convenient base in Providencia with a pool and parking. The consistent praise for staff and comfort makes it a reliable pick, though those seeking large rooms or pet-friendly policies may need to look elsewhere.

8.5A dependable, well-located stay with strong service.

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